Privacy Policy
Last Updated: December 2024
To control how your information is used (delete account, notifications, data requests), see Your Privacy Choices.
1. Introduction
WatchSafe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
This policy complies with:
- COPPA (Children's Online Privacy Protection Act)
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
2. Information We Collect
2.1 Information You Provide
Parent/Admin Accounts:
- Email address
- Name
- Password (hashed and encrypted)
- Family information
- Payment information (if applicable)
Child Accounts:
- Name
- Age/Date of birth (for COPPA compliance)
- Parent consent information
2.2 Automatically Collected Information
- Watch history (videos viewed, duration)
- Device information
- IP address
- Browser type and version
- Usage patterns and preferences
- Error logs
2.3 Information from Third Parties
- YouTube account information (if connected via OAuth)
- YouTube playlist and channel data
- Google account information (if using Google sign-in)
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Authenticate users and manage accounts
- Generate watch reports and alerts
- Improve and personalize the Service
- Send notifications and communications
- Comply with legal obligations
- Protect against fraud and abuse
4. Children's Privacy (COPPA Compliance)
4.1 Special Protections for Children
WatchSafe is designed for families with children. We take special care to protect children's privacy:
- Parental Consent Required: We require verifiable parental consent before collecting information from children under 13
- Limited Data Collection: We collect only the minimum information necessary
- No Third-Party Sharing: We do not share children's information with third parties for marketing purposes
- Parental Access: Parents can review, modify, or delete their children's information at any time
5. Data Sharing and Disclosure
We do NOT sell your personal information. We may share information only:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers (under strict confidentiality agreements)
6. Data Security
We implement industry-standard security measures:
- Encryption of data in transit (SSL/TLS)
- Encryption of data at rest
- Secure password storage (bcrypt hashing)
- Regular security audits
- Secure storage in encrypted databases
However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your information:
- Active Accounts: While your account is active
- Deleted Accounts: 30 days after deletion (for recovery purposes)
- Legal Requirements: As required by law
- Watch History: As long as needed for reporting (parents can delete)
8. Your Rights and Choices
8.1 Access and Correction
You can:
- Access your personal information
- Correct inaccurate information
- Update your account settings
8.2 Deletion
You can:
- Delete your account — steps, data deleted/kept, and retention
- Delete your children's accounts
- Request deletion of specific data
8.3 Data Portability
You can:
- Export your data
- Request a copy of your information
9. Cookies and Tracking
We use:
- Essential cookies: Required for Service functionality (e.g. session, security)
- Optional marketing and analytics: Only if you accept via our cookie banner on public pages. This may include Meta (Facebook) Pixel and Google Analytics (GA4) to measure ads and site usage.
- ClickRank: A third-party SEO verification script may load on non-child pages; it does not run on child viewing routes.
We do not load optional marketing or analytics pixels on child-facing viewing experiences (/child/…). Parents can decline optional tracking via the banner or Privacy Choices.
We do not use behavioral ad networks beyond the optional tools above, and we do not sell personal information.
10. California Privacy Rights (CCPA)
California residents have additional rights:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information
- Right to access personal information
- Right to request deletion
Note: We do not sell personal information.
11. European Privacy Rights (GDPR)
Lawful bases: We process personal data to perform our contract with you (providing the Service), for legitimate interests (security, fraud prevention, product improvement where balanced with your rights), and where we rely on consent (for example, optional analytics/marketing when you opt in via the cookie banner).
If you are in the European Economic Area, you have:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
12. Changes to This Policy
We may update this Privacy Policy. We will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you of material changes via email
13. Contact Us
For privacy questions or to exercise your rights:
- Email: privacy@watchsafe.app
- COPPA Contact: coppa@watchsafe.app
14. Third-Party Services
WatchSafe integrates with:
- YouTube / Google: Video metadata, OAuth, and API usage — subject to Google's policies
- Payment processors: e.g. NMI / AlignPay and related card processing — for subscriptions and purchases
- Email providers: Transactional and product email delivery
- Hosting and database: e.g. Fly.io, Neon — infrastructure for the Service
- Optional analytics: Meta and Google when you opt in via our cookie banner
We are not responsible for third-party privacy practices.
For Parents: By using WatchSafe, you consent to our collection and use of information as described in this policy. You also consent on behalf of your children under 13, as required by COPPA.